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For general information, or to be added to the Worcestershire CRP mailing list, contact Fiona Saxon, the Worcestershire Community Rail Partnership Officer, using the form on this page. 

Postal Address (not in use whilst Covid restrictions are in place*):
Worcestershire Community Rail Partnership
c/o West Midlands Rail Executive
16 Summer Lane, Birmingham B19 3SD

* The office is closed due to Coronavirus restrictions

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Other Contacts

For timetable, ticket or train running information, contact:

West Midlands Railway

Great Western Railway


For assisted travel information and booking:
For help getting on or off the train,
contact National Rail on 0800 022 3720
Calls are free from UK mobiles and landlines.
Ring 0800 022 3720

To report immediate issues concerning the track, overhead line equipment, bridges, level crossings, fencing, trees etc., contact:
Network Rail National Helpline 03457 11 41 41

To report immediate issues with the stations, lighting, or passenger information equipment, please contact:
West Midlands Railway
OR for stations between Worcestershire Parkway and Honeybourne please contact

TEXT 61016 to report a crime on the railway to the British Transport Police (ring 999 in an emergency)