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Accessibility statement for
Worcestershire Community Rail Partnership

This accessibility statement applies to content hosted on the domain.

This website is run by the Partnership under the guidance of the West Midlands Rail Executive (part of the West Midlands Combined Authority).
We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts in your browser
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand following Plain English guide.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille:

We’ll consider your request and get back to you in 10 days.

There is more information about what can be provided and the process in the Authority’s reasonable adjustments policy.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Combined Authority’s Equalities Team:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The Combined Authority provides a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices and travel shops have audio induction loops.

You can read more about reasonable adjustments we are able to provide.

Technical information about this website’s accessibility

West Midlands Combined Authority is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Some previous text content is not written in plain English. When we publish new content, we’ll make sure it meets the accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 19 February 2021.
It was last reviewed on 19 February 2021.

This website was last tested on 19 February 2021. The test was carried out by the Digital and Data department of West Midlands Combined Authority.

We used this approach to decide on a sample of pages to test:

  • All content pages are built on templates
  • We checked all live content pages and created a list of common templates
  • We chose an example for each template which used the most template functionality.

Accessibility Issue?
– Let us know

If you discover an accessibility issue, please let us know at
We want as as many people as possible to use this website.

Guide to submitting content for the WCRP website

Text and images should ideally be sent as separate items, so we can format, optimise and annotate them to meet WCAG guidelines.

Please provide text alternatives for any non-text content, that serve the equivalent purpose, so it can be changed into other forms people need, such as large print, Braille, speech, symbols or simpler language.

Where possible, please avoid sending any text sent solely as an image e.g. such as a poster, as the content of an image cannot be read by a screen reader.
The contrast ratio for the colour of the text to the background must be at least the minimum contrast ration of 4.5:1
If you cannot avoid this, you must also include a transcript of all information you want communicated .

PDFs – these must be checked before sending to ensure they are WCAG 2.1 compliant. Where possible a text /Word version should be included.Images must have alt-tags attached.

Videos – Captions must be provided on all video content. Audio tracks must be accompanied by a transcript.

Thank you for your help in this matter.

Third party owned websites disclaimer
These websites and their content that may be accessed by hyperlinks from our website are not within our control and influence, and by placing a link on this website, WCRP does not take on any responsibility for such third party websites and their content.
Links to third party websites are used at the sole risk of the person doing so and any liability for damage from accessing third party sites is explicitly excluded.